Description

We are inviting applications for the role of Field Technician in WETHERSFIELD, Connecticut. The role is part of our IT/Telecom team and involves offering IT and Telecom solutions to a range of small to medium sized organizations. We're looking for individuals who can bring in their unique problem-solving skills to provide cost-effective solutions and excellent service.

Responsibilities:

• Setting up PCs/Notebooks/Printers on the LAN and configuring wired and wireless routers & firewalls

• Troubleshooting network-related hardware, software, internet & e-mail issues

• Migrating customers from the old to a new server operating system such as the MS-Windows 2016/2019

• Ensuring proficiency in the Microsoft desktop Microsoft Windows 10 and 11 and Microsoft Office

• Knowledge of anti-virus, anti-malware software, and backup software

• Configuring and managing databases and EO/IR systems

• Providing deskside support and handling computer hardware issues

• Managing Active Directory and configuration management

• Familiarity with Lotus Notes and Citrix Technologies

• Maintenance and troubleshooting of MS Windows 10 and desktop hardware.

Requirements • Demonstrated proficiency in Citrix Technologies.

• Familiarity with various database systems.

• Knowledge of EO/IR systems.

• Experience in using Lotus Notes.

• Proficient in Microsoft software.

• Understanding of Active Directory.

• Ability to troubleshoot and repair computer hardware.

• Experience in Configuration Management.

• Proven skills in Deskside Support.

• Knowledge of Desktop Hardware.

• Familiarity with MS Windows 10 operating system.

• At least 2 years of experience in a similar role as a Help Desk Analyst.

• Excellent problem-solving abilities.

• Strong communication and interpersonal skills.

• Ability to work well in a team and independently.

• Must have a strong commitment to continuous learning and staying updated with new technologies.

• Willingness to work flexible hours, if required. Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .