This is a full-time in-office position, Skokie IL

Main Job Tasks and Responsibilities: 

• Performs clerical duties including typing, filing, and completion of paperwork.

• Operates office machines including copiers, scanners, phone and voicemail systems, personal computers, and other standard office equipment.

• Answers phones, directs calls to appropriate individuals, and prepares messages.

• Provide support within billing department surrounding but not limited to:

• Process accounts and incoming payments 

• Process invoices

• Assist in the collection process

• Monitor customer account details for non-payments, delayed payments and other irregularities

• Communicate with customers via phone, email, mail or personally

• Access client files if necessary to verify information.

• Follow up to verbal and written client or responsible party inquiries regarding account status within policy and procedure or timeline.

• Research accounts and document follow up appropriately.

• Address problems as they occur. Keep supervisor advised of area or compliance issues which may lead to untimely or inaccurate completion of invoice or claim submission.

• Complete all reports according to schedule.

• Perform other tasks as assigned to support the goals of the organization.

  SKILLS:

• Requires excellent written, verbal communication and strong customer service skills

• Requires a high degree of organization, accuracy and attention to detail

• Comfortable in relevant computer software and Microsoft Office

• Some understanding of basic accounting principles and collection regulations is a plus

BENEFITS:

• PTO accrual for all FT employees

• Paid Holidays

• PTO 

  This is an in-office position: Skokie, IL

  EDUCATION:  High School Diploma

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