Sirius Computer Solutions Managed Services Associate Network Engineer in Raleigh, North Carolina

As a nationally recognized IT solutions provider with an over 35-year history of success, Sirius is known for cultivating the best talent, providing a positive work environment, and offering a compensation and benefits package designed to help our employees thrive both personally and professionally. If you want to work with the Brightest Minds in the Business, contact us today.

Position Summary:

This position has primary responsibility for assisting in designing, deploying and providing services for value-add Cisco Networking solutions.

Primary Duties & Responsibilities

  • Provide networking technical support to our customers

  • Perform incident and problem management resolution

  • Perform network configuration changes to network switches, routers & firewalls

  • Troubleshoot network routing issues

  • Perform IOS upgrades on network routers, switches & firewalls

Position Requirements

Basic Qualifications -

  • Bachelor’s degree in Computer Science, Engineering, Telecommunications or a related field

  • At least six (6) months experience supporting solutions such as, integrated MPLS, DMVPN, Firewalls, Load Balancers and Wan Accelerator technologies with experience in Cisco routing, LAN Administration, Firewall Administration and Tool Administration

Other Position Requirements

  • Demonstrated knowledge of various WAN technologies to include analog and digital circuits, X.25, frame relay, ATM, T-1, DS3, etc.

  • Demonstrated knowledge in enterprise level routing and switching technologies

  • Demonstrated knowledge of IT Service Management including Incident, Change and Problem Management

  • Demonstrated network problem determination and resolution skills

  • Demonstrated communication and presentation skills

  • Demonstrated analytical skills

Preferred Qualifications :

  • One or more of the following Cisco certifications:

  • CCNP / CCDP

  • CCNA Wireless / Security

  • Demonstrated knowledge in at least one advanced network technology (route/switch, unified communications, security, and wireless or data center)

  • Demonstrated knowledge of UNIX platform

  • Demonstrated knowledge of Cisco Hardware, Firewall Hardware, Nexus Hardware, Multi-vendor Hardware and Microsoft programs

Data Privacy and Security :

  • All Sirius employees are responsible to safeguard the information and information systems that they use or handle in the execution of their duties. Employees are obligated to know and perform their duties in accordance with Sirius policies, standards, and procedures related to security and report security violations to the appropriate Sirius authority.

  • Participate at hire and annually in the Information Security Awareness training as well as other required training identified by the Human Resources department. Other data privacy and data security related regulatory training may be required based on your role or assignment.

Sirius is an equal opportunity employer that values diversity. As a government contractor, Sirius takes affirmative action to employ and advance in employment qualified women, minorities, individuals with disabilities, and protected veterans; maintains a drug-free workplace; and participates in E-Verify.

Individuals who receive job offers will be required to complete pre-employment screening that includes a background check verifying name, residences, education, work experience, and criminal convictions consistent with the Fair Credit Reporting Act; and a drug test for controlled substances consistent with the Drug-Free Workplace Act and the Americans with Disabilities Act.

Essential Functions

The position exists to provide technical support and lifecycle consulting solutions to our Managed Services customers and as such requires the ability to interact with customers on an ongoing and regular basis. To provide the required coverage, must be willing to work after hours.

The above primary duties, responsibilities, and position requirements are not all inclusive.