Summary Serves as an Aviation Safety Assistant in a Flight Standards Field Office. Provides administrative support to Aviation Safety Inspectors by obtaining background data, preparing reports, reviewing applications, interviewing applicants, processing certificates, and maintaining office files. Responsibilities A. Technical Program Support Processes FAA issued airman certificates such as ground instructor, flight instructor, mechanic, repairman, and flight engineer. Interviews applicants to determine qualifications for non-complex certificates. Processes FAA authorizations such as inspection authorization, aircrew program designee, and aerobatic competency. Processes FAA issued operator and air agency certificates such as air carrier, repair stations, and approved schools. Examines applications and supporting documents for completeness, consistency of information, and assures correctness, if required. Responsible for processing temporary airman certification files for certificates issued by designated examiners. Examines applications and supporting documents for completeness consistency of information, and fulfillment of Federal Aviation Regulations (FAR) requirements. Assures correction, if required. Monitors and tracks returned files. B. Correspondence and Reports Researches, writes, and types non-technical and routine technical correspondence. Assists in composing more complex technical correspondence. Maintains, reviews, and revises form letters. Receives, sorts, and distributes incoming correspondence, attaching background information when necessary. Responsible for maintaining correspondence control and suspense files. Reviews and assembles outgoing material for mailing. Prepares reports (such as accident, incident, violation, recurring and special reports) by researching, requesting, information, creating files, preparing control sheets, copying and distributing preliminary and final report documents, and reviewing for accuracy and completeness. Responsible for maintaining individual report logs including the assignment of report or control numbers. Responsible for researching and composing sections of reports, as directed. On own initiative, composes and prepares special and recurring reports. Extracts information for reports from automated databases. C. General Office Support Responsible for assigned administrative and technical files such as certificated operator and designee case files in accordance with agency directives. Determines need for new files, initiates action to create files, prepares file folders, dividers, and labels. Maintains administrative/technical library with includes orders, notices, FARs, Master Minimum Equipment Lists (MMELs), aircraft technical manuals and advisory circulars, etc. Assures that charts and office logs are kept current. Determines disposition of and deletes obsolete material or records. D. Communication Receives incoming telephone calls, answers inquiries, and directs incoming calls appropriately. Interacts with the public (both domestic and foreign, when applicable) and other FAA offices. Assists visitors, determines needs and provides information or refers as appropriate. E. Automation Program Support Assembles and enters information into various automated programs and reviews output. Retrieves data concerning airmen records, certificates, violation histories and aircraft registrations for National Data Base (NDB) and EIS database systems. Using automated systems, backs-up and archives automated files to floppy disks, screens databases, and determines disposition, deletes obsolete or unnecessary files. Transmits data electronically. May assemble and organize work program data for input. Generates routine or ad hoc reports such as inspector planned activity, quarterly work program accomplishment report, quarterly NPG report, and inspector open items. Assist organization personnel in developing annual work program forecast using National Program Guidelines (NPG); revises work program forecast when required. F. Administrative Program Support Surveys organization to which assigned in order to ensure adherence to administrative procedures that are outlined in agency directives. Examines current procedures and practices and recommends or implements changes. Requirements Conditions of Employment We are not accepting applications from noncitizens. Qualifications You must demonstrate in your application that you possess at least one year of specialized experience equivalent to the FG-6 or FV-D (FG-5/6) level. Specialized experience is experience that has equipped you with the particular knowledge, skills and abilities to perform successfully the duties of the position and is typically in or related to the work of the position to be filled. Specialized experience includes: Knowledge of agency directives and various agency policies governing technical programs; performing a variety of technical administrative work, such as, preparing complex reports; assisting in interpreting and implementing newly modified agency directives and determining action needed; managing records; providing tracking and validation support of funds for employee travel; assist in writing complex technical and non-technical correspondence and reports; researching technical data; reviewing and analyzing complex information; and interpreting directives. Applicants should include examples of specialized experience in their work history. Qualifications must be met by the closing date of this vacancy announcement. Knowledge, Skill, and Ability (KSAs): As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each KSA. In lieu of providing a KSA narrative response in the text box listed below each KSA section, in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each KSA. Your work history examples should be specific and clearly reflect the highest level of ability. Your KSA answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a Human Resource Specialist as appropriate. Based on this evaluation, applicants will be placed in one of the following categories: score order, category grouping, or alphabetical and referred to the selecting official for consideration. Education Education may not be substituted in lieu of specialized experience. Additional Information We may use this vacancy to fill other similar vacant positions. Position may be subject to a background investigation. A one-year probationary period may be required. The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies. www.faa.gov/jobs/workinghere/financial-disclosure-requirements The U.S. Department of Transportation strives to ensure that equity, transparency, accountability, collaboration, and communication permeate all that we do for the betterment of the Department, the traveling public, and our nation. As such, DOT values a highly diverse workforce of persons who promote a culture of belonging by respecting the personal dignity and worth of each individual and fostering a positive environment where all feel safe and welcome. If these commitments coincide with your personal ideals and professional aspirations, please consider joining the DOT family. Security Requirement: Selection and placement are contingent upon waiver or completion of satisfactory security requirements. For Low-Risk (1), this position requires completion and favorable adjudication of a National Agency Check and Inquiry (NACI) background investigation prior to appointment, unless a waiver is obtained. Incomplete Applications: Please ensure you answer all questions and follow all instructions carefully. Errors or omissions may impact your rating or may result in you not being considered for the job. Interviews: Some, all or none of the applicants may be interviewed. Pay: Pay will be set IAW with the PASS/AVS Collective Bargaining Agreement: https://my.faa.gov/content/dam/myfaa/org/staffoffices/ahr/emp_labor_management_relations/labor_relations/agreements/2013_PASS_AVS_CBA.pdf Special Hiring Authorities: You may also be considered for this vacancy based on eligibility under Persons with Disabilities/Persons with Targeted Disabilities, the 30% or More Disabled Veteran Program, and Veterans’ Recruitment Appointment. To be considered under one or more of these authorities, you must indicate eligibility in the Applicant-Preferred Conditions of Employment section of your questionnaire. In addition, you must submit appropriate documentation that provides evidence of eligibility as defined under "Required Documents." This is a bargaining unit position. This position is represented by PASS: Flight Standards Services. Links to Important Information: Locality Pay , COLA