Sirius Computer Solutions IBM Z Technical Manager in Omaha, Nebraska
The primary purpose of this position is to direct technical teams to provide support within the mainframe software arena. This position will also estimate resource involvement as it pertains to installation and upgrade activities as well as new customer transition projects.
Primary Duties & Responsibilities
Within each of the support areas of z/OS, ISV (Independent Software Vendor) products, security administration/support, TCP/IP and FTP support, WebSphere Application Server, I/O configurations/definitions and peripheral virtual tape storage responsibilities include:
Assisting assigned project manager in the transition of a newly acquired customer facilitating project planning efforts by establishing and meeting work estimates, target dates, milestones
Providing primary support pertaining to customer reported incidents
Reviewing and fulfilling customer service requests for mainframe customers pertaining to the z/OS operating system, ISV (Independent Software Vendor) products and general maintenance of customer environments
Developing and enforcing procedures toward implementing proven and established z/OS operating system upgrade and maintenance application (“roll out”) philosophies
Developing and enforcing procedures for installing software products and/or z/OS operating systems within customer partitions (for productivity/scalability purposes)
Develop and adhere to a schedule that efficiently manages Managed Services’ resources and allows timely implementations to occur on a regular basis
Ensuring system improvements and/or modifications are implemented following change control procedures
Developing, enhancing and/or supporting technical approaches that allow audits and scalable implementations of large, complex mainframe environments
Ensuring execution of tasks associated with any given customer’s disaster recovery plans
Reviewing and updating z/OS operating system and software inventories for customers
Providing team members with technical training and/or mentoring as needed
Bachelor’s degree in Information Systems, Computer Science, or related field
At least five (5) years experience leading technical teams fulfilling each of the following areas:
Establishing metrics that allow for monitoring and the iterative enhancement of CSI (Continuous Service Improvements) leveraging KPI (Key Performance Indicators)
Installing, maintaining and supporting mainframe products from vendors such as IBM, Computer Associates, Compuware, BMC, etc.
Performing system management functions – software installations, version upgrades, product maintenance and configuration management
Installing, maintaining and supporting z/OS, ISV (Independent Software Vendor) products, security administration/support, TCP/IP and FTP support, WebSphere Application Server, I/O configurations/definitions and peripheral virtual tape storage
Identifying, testing and deploying technologies and support tools (detailed knowledge of SMP/E, RSU maintenance, JCL, TSO, REXX and ISPF)
Other Position Requirements
Demonstrated communication and presentation skills
Demonstrated ability to multitask and to prioritize workload under tight deadlines in a fast-paced environment
Demonstrated project management skills
- Previous experience with outsourcing or managed services companies
Data Privacy & Security
All Sirius employees are responsible to safeguard the information and information systems that they use or handle in the execution of their duties. Employees are obligated to know and perform their duties in accordance with Sirius policies, standards, and procedures related to security and report security violations to the appropriate Sirius authority.
Participate at hire and annually in the Information Security Awareness training as well as other required training identified by the Human Resources department. Other data privacy and data security related regulatory training may be required based on your role or assignment.
The position exists to provide technical consulting solutions to customers and, as such, requires the ability to travel to and from customer sites and interact with customers on an ongoing and regular basis. This position also requires the ability to work days, evenings, nights, weekends, and/or holidays.
The above primary duties, responsibilities, and position requirements are not all inclusive.
Sirius is an equal opportunity employer that values diversity. As a government contractor, Sirius takes affirmative action to employ and advance in employment qualified women, minorities, individuals with disabilities, and protected veterans; maintains a drug-free workplace; and participates in E-Verify.
Individuals who receive job offers will be required to complete pre-employment screening that includes a background check verifying name, residences, education, work experience, and criminal convictions consistent with the Fair Credit Reporting Act; and a drug test for controlled substances consistent with the Drug-Free Workplace Act and the Americans with Disabilities Act.
Sirius will not sponsor work eligibility for this position.