Job Information
Lafrance Hospitality Front Desk Agent - Holiday Inn Express in Middletown, Rhode Island
Holiday Inn Express hotel located in Middletown, RI at 855 W. Main Rd. is looking for a Front Desk Attendant.
We want you to join our team at the Holiday Inn Express as a Front Desk Attendant! At our hotel you'll have a great work environment surrounded by friendly coworkers and have opportunities for cross training, career growth and mentorship. As a IHG Team member you'll receive amazing discounts on hotel rooms for both you & your family to enjoy. In addition we run Company wide incentives both year round & seasonal for all staff.
If you are a self-motivated, guest-focused candidate with some weekend availability apply for this Front Desk Attendant position. A friendly & welcoming personality is exactly what is needed to be successful as a Front Desk Attendant here at the Holiday Inn Express. This is an exciting opportunity if you are interested in developing your professional skills.
Pay: $17-$17.50 Per Hour
Refer a friend once you join and earn up to $500!!!
Responsibilities:
Maintain a warm, welcoming and professional demeanor while interacting with all guests.
Check guests in and out of the hotel, ensure proper payment is received, special requests are noted & fulfilled, and accurate information is recorded.
Answer the phone in a professional & helpful manner.
Follow procedures on posting charges and settling guest accounts.
Effectively address and resolve guest problems to increase guest satisfaction.
Be knowledgeable of emergency procedures and Hotel policies.
Practice punctuality for scheduled shifts.
Shifts: Open Availability, Weekends are a Must
Job Types: Part-Time and Full- Time
Keywords: Hotel, Hospitality, customer service, front desk
Requirements
Customer Service Experience
Hotel Experience is a plus but NOT necessary
Attention to detail
Reliability
Benefits
401K Matching
Brand Hotel Room Discounts
Company Wide Hotel Room Discount Program
Referral Bonus Incentive
Retention Bonus Incentive
Annual Review Program
Extensive Room for Growth
Paid Training