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Lafrance Hospitality Front Desk Agent - Holiday Inn Express in Middletown, Rhode Island

Holiday Inn Express hotel located in Middletown, RI at 855 W. Main Rd. is looking for a Front Desk Attendant.

We want you to join our team at the Holiday Inn Express as a Front Desk Attendant! At our hotel you'll have a great work environment surrounded by friendly coworkers and have opportunities for cross training, career growth and mentorship. As a IHG Team member you'll receive amazing discounts on hotel rooms for both you & your family to enjoy. In addition we run Company wide incentives both year round & seasonal for all staff.

If you are a self-motivated, guest-focused candidate with some weekend availability apply for this Front Desk Attendant position. A friendly & welcoming personality is exactly what is needed to be successful as a Front Desk Attendant here at the Holiday Inn Express. This is an exciting opportunity if you are interested in developing your professional skills.

Pay: $17-$17.50 Per Hour

Refer a friend once you join and earn up to $500!!!

Responsibilities:

  • Maintain a warm, welcoming and professional demeanor while interacting with all guests.

  • Check guests in and out of the hotel, ensure proper payment is received, special requests are noted & fulfilled, and accurate information is recorded.

  • Answer the phone in a professional & helpful manner.

  • Follow procedures on posting charges and settling guest accounts.

  • Effectively address and resolve guest problems to increase guest satisfaction.

  • Be knowledgeable of emergency procedures and Hotel policies.

  • Practice punctuality for scheduled shifts.

Shifts: Open Availability, Weekends are a Must

Job Types: Part-Time and Full- Time

Keywords: Hotel, Hospitality, customer service, front desk

Requirements

  • Customer Service Experience

  • Hotel Experience is a plus but NOT necessary

  • Attention to detail

  • Reliability

Benefits

  • 401K Matching

  • Brand Hotel Room Discounts

  • Company Wide Hotel Room Discount Program

  • Referral Bonus Incentive

  • Retention Bonus Incentive

  • Annual Review Program

  • Extensive Room for Growth

  • Paid Training

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