Special Investigator (General)

Hybrid

Recruitment # 240516-7804AR-001

Location Hartford, CT

Date Opened 5/16/2024 3:18:00 PM

Salary $70,983* - $89,640/year *Individuals new to state employment start at minimum salary range.

Job Type Open to the Public

Close Date 5/31/2024 11:59:00 PM

Go Back Apply View Benefits (http://portal.ct.gov/DAS/smART/General-Employee-Benefits)

• Introduction

  Do you have experience conducting investigations related to alleged violations of consumer fraud?

  If so, we have an exciting opportunity for you!

  The State of Connecticut, (https://portal.ct.gov/) Department of Consumer Protection (DCP), (https://portal.ct.gov/dcp) is currently accepting applications for an exciting opportunity as a Special Investigator (General) (https://www.jobapscloud.com/CT/specs/classspecdisplay.asp?ClassNumber=7804AR&R1=&R3=) .

  WHAT WE CAN OFFER YOU:

• The opportunity to work for a Forbes top company: 'Forbes' State of Connecticut Ranked One of the Best Employers of 2023 (https://portal.ct.gov/DAS/Press-Room/Press-Releases/2023/Forbes-State-of-CT-Ranked) - State of CT Receives National Recognition for Offering Job Growth, Competitive Benefits, and Flexible Schedule.

• State of Connecticut is an eligible Public Service Loan Forgiveness employer, meaning you may be eligible to have qualifying student loans forgiven after 10 years of service. Click he refor more information.

• A Platinum Healthcare Plan, the nation’s best for state employees and dependents, according to a report by Georgetown's Center on Health Insurance Reform and article by Ellen Andrews, Ph.D., along with comprehensive benefit offerings (https://portal.ct.gov/DAS/smART/General-Employee-Benefits) .

• Comprehensive Benefits which include industry leading health benefits, including medical and dental coverage.

• Extensive pension plan and supplemental retirement offerings.

• Generous paid time off, including 13 paid holidays per calendar year.

• Professional growth and development opportunities.

• A healthy work/life balance (https://www.youtube.com/watch?v=y6n9M1Qd5fo) to all employees.

  POSITION HIGHLIGHTS:

• Full-time, first shift, Monday-Friday, which may include occasional weekend hours.

• The duration of each scheduled shift will be eight hours with the average scheduled work week being 40 hours.

  THE ROLE:

• The Investigator will be responsible for conducting timely, unbiased, and thorough investigations into allegations of consumer fraud, including, but not limited to, Unfair Trade Practices, Homemaker Companion Agencies and Home Improvement. The Investigator will conduct interviews, retrieve records or evidence, conduct research, and prepare comprehensive reports of investigations.

  ABOUT US:

• The mission of DCP is to ensure a fair and equitable marketplace as well as safe products and services for consumers in the industries that we license, regulate, and enforce. To learn more about our mission, vision and values, please click here. (https://portal.ct.gov/dcp/agency-administration/about-us/about-us)

  Watch the video below to see what it's like to be a State of Connecticut employee!

  Selection Plan

• For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other.

• These positions will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules. Applications to this recruitment will be used to meet collective bargaining requirements. Once any collective bargaining requirements have been met, all other applicants may be considered.

  To Apply:

• In order to be considered for this job opening, you must meet the Minimum Qualifications as listed on this job opening. You must specify your qualifications on your application.

• The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified.

• Ensure that your application is complete and detailed before submitting it. In order to comply with Public Act 21-69 (https://www.cga.ct.gov/2021/act/pa/pdf/2021PA-00069-R00SB-00056-PA.pdf) , the State of Connecticut is no longer asking for resumes during the initial application process. You will not be able to make revisions once your application is submitted into the JobAps system.

• Please select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location or shift.

• In order to receive educational credits toward qualification for this job posting, the institution must be accredited. If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the Talent Acquisition Professional listed on this job posting.

• All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period. It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception. Requests should be made to DAS.SHRM@ct.gov.

FOR ASSISTANCE IN APPLYING:

• Please read (https://www.jobapscloud.com/ct/sup/applicanttips2023november.pdf) or watch (https://www.youtube.com/watch?v=Y8sOb10qYXQ) our Applicant Tips on How to Apply.

  Important Information After You Apply:

• This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). Your responses to these RQs must be submitted by the questionnaire's expiration date. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders on a daily basis in the event an email provider places auto-notification emails in a user's spam.

• Although applicants will receive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board on a daily basis to monitor their status, view all emailed notices and complete tasks required in the recruitment process.

• Note: At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include: a cover letter, resume, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency.

• Interviews will be limited to candidates whose experience and training most closely meet the requirements of the position.

• Read through this helpful link to prepare for your interview (https://www.jobapscloud.com/CT/jobs/?b=IT&preview=1) .

• The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.

  Connect With Us:

• Due to the large volume of applications received, we are unable to provide confirmation of receipt or status during the recruitment process. Updates will be available through your JobAps portal account. Should you have any questions pertaining to this recruitment, please contact Anamaria Giangarra at Anamaria.giangarra@ct.gov.

  PURPOSE OF JOB CLASS (NATURE OF WORK)

  In a state agency or quasi-public entity this class is accountable for independently performing a full range of tasks in conducting investigations related to alleged violations of state laws and regulations or sudden and unexplained deaths.

  EXAMPLES OF DUTIES

• Conducts investigations related to assigned complaints, alleged violations of state laws and regulations or sudden and/or unexplained deaths;

• Interviews witnesses, complainants, medical and hospital personnel and others to obtain information;

• Secures evidence in form of statements, documents, records and exhibits which may be used in administrative hearings and/or court proceedings;

• Researches, collects and evaluates data; compiles information;

• Writes reports and recommends appropriate corrective action; answers public inquiries;

• May prepare affidavits and applications for arrest warrants;

• May prepare search and seizure warrants;

• May issue citations;

• May testify at hearings and in court;

• May conduct surveillance;

• May secure samples for testing;

• May conduct legal research;

• Performs related duties as required.

  KNOWLEDGE, SKILL AND ABILITY

• Knowledge of investigatory methods and techniques;

• relevant state laws and regulations;

• relevant professional terminology;

• Skills

• interpersonal skills;

• oral and written communication skills;

• interviewing skills;

• Ability to utilize computer software.

  MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

  Five (5) years of investigatory experience in health care, insurance claims, law enforcement or a regulatory field.

  MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED

• College training in consumer protection, health care, law enforcement or a closely related field may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.

• A Master's degree in a closely related field may be substituted for one (1) additional year of the General Experience.

• Successful completion of a Connecticut Careers Trainee program approved by the Department of Administrative Services may be substituted for the General Experience.

  PREFERRED QUALIFICATIONS

• Experience handling regulatory investigations.

• Experience analyzing contracts and financial records.

• Experience serving as a witness at legal hearings.

• Experience writing investigation reports, inspection reports, or affidavits of arrest.

• Experience working independently in the field.

  SPECIAL REQUIREMENTS

• Incumbents in this class may be required to be a Notary Public.

• Incumbents in this class may be required to travel.

• Incumbents in this class may be required to possess and retain a valid Motor Vehicle Operator’s license.

  Conclusion

  AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.

ACKNOWLEDGEMENT

As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all-inclusive of every task and/or responsibility.

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