VP, Channel Development

Location:

Greensboro, NC, US, 27409

Position Type: Professional

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.

What you will do

To drive Mack and Volvo dealer performance across a wide array performance metrics, strategies, and alignment initiatives. Reporting to the SVP, Distribution and Channel Development, this position will manage the team of Regional Dealer Development Directors located throughout the United States and Canada. This position will also lead the strategy, management and performance of our company-owned dealership locations which include the Mack locations in Calgary, AB, and Lethbridge, AB, and the dual-branded Mack/ Volvo location in Williston, VT.

This position will drive cross-functional Mack and Volvo dealer performance by working with the roughly 118 Dealer Principals throughout the US and CAN. Major focus areas of this position will be to continue to drive dealer market performance strategies, location, branding and facility strategies, dealer EV certifications, low performing dealer process, dealer terminations, and new dealer/ channel development strategies. This position will work closely with Volvo and Mack leadership, regional field teams, and cross-functional stakeholders to develop plans and implement specific strategies designed to improve dealer performance, in all areas, that are aligned with Volvo Group ambitions.

Key Responsibilities and Accountabilities

• Results driven leader of the Channel Development Team responsible for:

• Volvo and Mack dealer performance throughout the United States and Canada

• Driving dealer competence development course completions, certifications, and action plans for sales, parts, service, warranty, general management, etc.

• Dealer location planning utilizing industry and company data

• Dealer facility design, scale, and scope utilizing existing and future partners

• Dealer scorecard implementation, tracking, and improvement

• Identifying other channel development strategies and activities that are aligned with Volvo Group ambitions around sustainability, profitability, distribution, and ease of doing business

• Work effectively across both Volvo and Mack stakeholders to build relationships and transform data into actionable strategies that increase market share and improve dealer performance.

• Work across all sales regions through the US and Canada, primarily through Region Dealer Development Directors, to ensure the above processes and strategies are executed in a timely and professional manner.

• Work across all functional areas of Distribution and Channel Development (Competence Development, Network Strategy, Remarketing, Arrow Truck Sales, Channel Optimization, Company Owned dealer locations) to increase alignment and to leverage best practices.

• Work cross-functionally across other departments (truck sales, customer support, parts, commercial operations, Digital & IT, etc.) to achieve business results.

• Support SVP, Distribution & Channel Development in cross-functional leadership including meeting preparation, messaging, and delivery.

• May present at Volvo and Mack Dealer Councils, dealer and internal webinars/ meetings, dealer 20 groups, annual company kick-off events, and Greensboro leadership meetings (CAM, Mack ELT, Volvo MTM, GTNA Town Halls, etc.)

• Through collaboration with the Distribution & Channel Development Controller, and Regional Dealer Development Directors, create action plans to bring Dealer Financial Composite results to corporate and industry target levels.

• Drive dealer consolidations, mergers and acquisitions, and dealer terminations as appropriate in conjunction with VP Network Strategy.

• Proactively work with all Distribution & Channel Development team members to improve market performance and customer experience.

• Other strategic projects as assigned.

Who are you?

Critical Competencies

• Lead with passion by valuing and respecting the opinions and ideas of others, show empathy and genuine care in all interactions, embrace diversity by engaging and including everyone at every level.

• Perform with purpose by articulating clear goals and expectations through open, authentic, and frequent communication/feedback. Empowering the team to take decisions and recognize successes and learn from mistakes. Prioritize and deliver results that make a difference to our employees and our customers.

• Transform with vision by looking for better ways and outcomes, embrace change and have a sustainability mindset.

• Demonstrated success in driving decision making processes with speed and quality

• High drive for continuous improvement and getting things done

• Can present and articulate complex topics to a diverse audience

• Expert at building cooperation among individuals and departments, sharing information, resources and working to achieve group goals and outcomes.

• Ability to influence others with negotiating skills and professionalism

• Good understanding of Volvo Group’s global structures and processes

Essential Education and/or Training Qualifications and Certificates

• Bachelor’s degree in business or a related field

• Master’s degree preferred

Preferred Experience and Knowledge

• 10+ years of experience working with an independent dealer channel. Preferably in a leadership role.

• In depth knowledge of Heavy-Duty Truck, Agricultural, or Construction equipment dealership operations.

• Skilled in commercial and/or distribution strategies and best practices

• Strong understanding of financial principles and key drivers for dealer and distribution operations

• Tangible experience and skills highlighting ability to manage complex challenges in a dynamic environment

• Demonstrated accomplishments in senior level project management

• Extensive negotiating, coaching, and persuasive selling skills.

• Demonstrated track record of successfully developing, implementing, and measuring dealer channel actions/ improvement plans

• Excellent presentation and communication skills

Other Requirements

• Travel 25% - 50%

• Location: Flexible - Volvo Group's North American Headquarters is located in Greensboro, NC. This position requires a frequent level of travel and supports multiple locations supporting a flexible work environment where one is not required to live in the Greensboro, NC area but understands that they will be required to attend meetings at a variety of places, our headquarters being a common location.

What’s in it for you?

• Competitive base salary

• Company bonus

• Comprehensive health benefits

• 401(K) with company match, as well as additional automatic company contribution

• Culture with a passion for Diversity, Equity, and Inclusion for all

• Aggressive approach to Sustainability

• Flexible work environment

• 5 - 6 weeks of annual vacation

• Global organization with expansive career growth opportunities

• Volvo Group University for professional and personal development

• Workplace health/wellness, and reimbursement programs

• On-campus fitness center and café

Ready for the next move?

Disclaimer: The above statements are intended to describe the general level of work being performed by persons assigned to the classification. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of the job. Printed copies may not be the most current. Volvo Group North America is an Equal Opportunity Employer and Affirmative Action employer. E.O.E./M/F/D/V

We value your data privacy and therefore do not accept applications via mail.

Who we are and what we believe in

Our focus on Inclusion, Diversity, and Equity allows each of us the opportunity to bring our full authentic self to work and thrive by providing a safe and supportive environment, free of harassment and discrimination. We are committed to removing the barriers to entry, which is why we ask that even if you feel you may not meet every qualification on the job description, please apply and let us decide.

Applying to this job offers you the opportunity to join Volvo Group . Every day, across the globe, our trucks, buses, engines, construction equipment, financial services, and solutions make modern life possible. We are almost 100,000 people empowered to shape the future landscape of efficient, safe and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents with sharp minds and passion across the group’s leading brands and entities.

Founded in 1900, Mack Trucks is an iconic brand that embodies the American spirit: pioneering, hard-working, authentic and ambitious. Mack trucks are recognized around the world as “The American Truck You Can Count On,” thanks to our durable, reliable and application-driven vehicles that get the job done.

Volvo Trucks, founded in Sweden in the late 1920s, is a brand centered around innovating for people – to make life easier, better, and safer. We are determined to lead the way towards a sustainable transport industry, in which we are equally determined for our customers to be successful and stay in the forefront.

By joining our North American Group Truck brands (Volvo & Mack) , you will be part of a global and diverse team, where we work with passion, we trust each other, and we embrace change to stay ahead. By working together, we can provide innovative solutions that add value over time and help us create the world we want to live in.

Job Category: Organizational Development

Organization: Mack Trucks & Volvo Trucks

Travel Required: Frequent Travel

Requisition ID: 8766

View All Jobs (https://jobs.volvogroup.com/?locale=en_US)

Do we share the same aspirations?

Every day, Volvo Group products and services ensure that people have food on the table, children arrive safely at school and roads and buildings can be constructed. Looking ahead, we are committed to driving the transition to sustainable and safe transport, mobility and infrastructure solutions toward a net-zero society.

Joining Volvo Group, you will work with some of the world’s most iconic brands and be part of a global and leading industrial company that is harnessing automated driving, electromobility and connectivity.

Our people are passionate about what they do, they aim for high performance and thrive on teamwork and learning. Everyday life at Volvo is defined by a climate of support, care and mutual respect.

If you aspire to grow and make an impact, join us on our journey to create a better and more resilient society for the coming generations.

Nearest Major Market: Greensboro