Salary Range

USD $26.00/Hr. - USD $31.00/Hr.

Overview

The Job in a Nutshell:

The Training Specialist - SAP is a primary deliverer and creator of training content at the good4u University Training Center within the Golden Store Support Center (SSC). The Crew member in this role will have a high degree of understanding of all store operations but must have especially advanced skills in the use of SAP. Training Specialists must thrive on working in the spotlight, be passionate about Natural Grocers’ mission, have strong interpersonal skills, and bring both creativity and strong organizational/time management skills to their work. The Training Specialist - SAP collaborates with the other members of the good4u University Training Center to provide the most comprehensive and engaging training possible for new Store Managers, Assistant Store Managers, and Department Managers across all areas of instructional content (including inventory management, SAP, operational processes/procedures, customer service, leadership, and other topics) in classroom and live store environments. This position is fully on-site and requires 100% of the time be spent working from the SSC Golden office or in stores providing hands-on training and store support.

Applications are accepted by the date below, which may be updated if the hiring timeline is extended.

06/14/2024

Responsibilities

• Main Ingredients:

• Serve as lead trainer and developer for SAP-focused instruction.

• Serve as primary asset manager for the training SAP environment (VET), including generating data to be used for practice and assessments.

• Serve as the primary responder for communication from stores to the Training Center regarding SAP

• Develop, maintain, and deliver instruction on the following topics:

• Replenishment and ordering

• Department management procedures and best practices

• Customer experience and CARE

• Receiving operations, including forklift safety and best practices

• Safety and loss prevention

• Store management responsibilities , including leadership soft skills and the 3 Pillars of Effective Leadership

• Own the development and creation of training programs and materials, using a variety of formats, including classroom coursework, hands-on activities, manuals, etc.

• Training good4u University trainees within a classroom setting, online webinar, and/or live store environments.

• Act as interdepartmental liaison for assigned projects and curriculum.

• Continually communicate with Subject Matter Experts (SMEs) to ensure accurate instruction is being provided.

• Attend meetings with SMEs, providing feedback and insight for upcoming or in-progress projects.

• Travel to Natural Grocers stores to train store management and Crew.

• Other projects or tasks as assigned.

  Although this is a general outline of job responsibilities, all Crew are expected to be “hands on” and do whatever it takes to get the job done and help the company thrive.

Qualifications

• Recipe for Success:

• High school diploma or equivalent required

• A minimum of 1-year NGVC experience regularly using SAP is required.

• Department Manager experience preferred.

• Experience in developing training materials and/or providing structured in-person training strongly preferred.

• Proficiency working with Microsoft Office applications (Outlook, Word, Excel, PowerPoint) required.

• Experience using Publisher, Camtasia, Adobe, and/or other digital content development tools preferred.

• Must be able to deliver content in an enthusiastic, engaging, and easily understandable manner.

• Must be highly motivated, work independently, solve problems independently, manage multiple priorities and deadlines, and be willing to collaborate as a key member of the Training Center

• Strong interpersonal skills and ability to work cooperatively with all levels or personnel within stores and at our Store Support Center

• Ability to effectively present and speak in front of large groups.

• Ability to work a flexible and changing schedule.

• Resourceful problem solver

• Excellent written and verbal communication skills

  This job description is not an employment contract. It does not guarantee a job or that the above-listed duties are the limit of responsibilities. The job and job description are subject to change with and without notice. Crew are required to accomplish any and all tasks assigned to them by their supervisor(s).

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LocationUS-CO-Golden

Job ID2024-26833

Address4403 Table Mt Dr

Work EnvironmentIn Person

CategoryHome Office

Salary RangeUSD $26.00/Hr. - USD $31.00/Hr.