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GE Healthcare Field Services Engineer - BJ MR in Beijing, China

Job Description Summary

Responsible for developing and maintaining strong interpersonal relationships with customer representatives, ensuring Customer Satisfaction, and maintaining all equipment models specific to a modality or modalities in the assigned area.

GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

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Job Description

  1. Maintain all models specific to a modality in the assigned area.

  2. Perform total system level trouble-shooting on complex multi-symptom problems.

  3. Maintain daily interface with doctors and technicians on equipment status issues, to ensure satisfaction of primary customers.

  4. Assist in Account Sales visits, help train others where necessary, and identify Sales opportunities and communicate them to account team.

  5. Assist in the growth and direction of business in geographic area.

  6. Responsible for Warranty and PMS contract cost control.

  7. Responsibly complete all administration tasks on time (e.g., ensure timely completion of FMI’s and PMS inspections documentation for assigned accounts).

  8. Play a leading role in complex and multifunctional rooms.

  9. Share best practices.

  10. Maintain effective quality systems and programs compliant with ISO 9001 standard, according to the GE Service Quality Policy Statement.

Inclusion and Diversity

GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

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